How It Works

Emendate assists in collecting all the invoice data and ensures that the invoices are received within three days of the invoice date. It is ascertained that all the supporting documentation data is presented.

Emendate recommends executing EDI/API connections to accumulate all the invoices from carriers/ forwarders. Previous and current invoices are able to be retrieved when required. Within our system, we have the option to sort the invoices by date, company, and all the other necessary factors.

Centralization of all the accumulated data is organized into Emendate’s Proprietary Application, which is available for client reporting purposes. Emendate captures more than 25 data fields to provide excellent services to its clients for reporting purposes.

After gathering all the information from the invoices, Emendate confirms that all the copies of rate agreements, contracts, addendums, etc., are received. If not, then it is ensured that the above-stated information is downloaded from the client’s contract database. It also centralizes an email account for carriers and forwarders to submit quotes that are easily accessible for both Emendate and the client.

In this step, we verify invoices against contract agreements, spot quotes, and check closely that they are following the Invoice Operating Procedures.These invoices must involve Emendate’s approval, and if not, then are escalated for the client’s approval. They are assessed within 12 calendar days of receipt (exceptional cases- within five days).

If the invoice is approved, the client has multiple options. Emendate offers shippers a weekly payment release sheet that contains all the necessary client information to document invoices in the SAP system, or, Emendate will file the invoices in the client’s SAP/TMS system.

Finally, Emendate assures that the exact payment release is in the client’s SAP system. This process involves a System of Record and drives GL Coding, which offers clients the final approval on all the payments.

In our Post-audit process, all the invoices and contract information are processed through Emendate’s advanced analytics system, KEAN. It assists in identifying overcharges.

In this step, our highly automated system is electronically reviewing the invoices and marking “suspicious” invoices to ensure manual review.

To ensure accuracy and visibility at Emendate, all electronically marked charges and claims are reviewed by our team of professional Auditors. These reviews can be shared with clients before transferring them to a Freight Carriers, Forwarder, Suppliers, or Vendors.

In the best interest of our clients, Emendate will be responsible for the identified claims and will submit them to Freight Forwarders, Carriers, Suppliers or Vendors. If necessary, claims can be easily accessible through our KEAN analytics system and tracked by the clients. We at Emendate enable clients the right to close-out a claim they choose not to pursue.

We strive to secure a full refund for all overcharges. It is executed in two ways: either a refund is directly issued to the clients, or the clients can avail the option to deduct the credit from their future payments.

Emendate always ensures NO risk for the clients, NO extra fees, NO setup fees, NO data entry fees, and NO software fees. We only charge a percentage of the actual refunded findings.